Frequently Asked Questions

We understand that it is a big step when you decide to outsource some of your "to do list" or time consuming work so here are some questions and answers that will assist you to feel more comfortable. Alternatively feel free to browse amongst some of our client testimonials.

What is a Virtual Assistant/Virtual Assistance?

Virtual assistance (or VA) is the professional service of remote administrative office and other specialised support by a virtual assistant who works with clients in an ongoing, collaborative professional relationship.

Reference - http://en.wikipedia.org/wiki/Virtual_assistant

What is the difference between a temp and using Absolute Assistant - Virtual Assistant?

Virtual assistants are business owners, not employees, who structure their own rates and operating standards and policies, pay their own self-employment taxes, and control management of the work and how it is carried out. While many self-employed people specialize in one area—for example, they are bookkeepers or web development specialists who work from home—a true virtual assistant provides across-the-board administrative (and sometimes other) services.

Employees are managed and directed by the employer they work for. They are paid a salary with employment taxes deducted by the employer. Work is directed, managed and supervised by the employer.

Temps are employees of a staffing agency who go on-site or work virtually for an employer customer. They are paid by the staffing agency they work for, while their on-site or virtual work and activities are managed, directed and supervised by the employer customer of the staffing agency.

Reference - http://en.wikipedia.org/wiki/Virtual_assistance

Who can benefit from using Absolute Assistance - Virtual Assistant?

Anyone that has administrative needs, whether it is a one-off or ongoing project.

What are the benefits in using Absolute Assistance - Virtual Assistant?

The security and knowledge that your work is being completed in a proficient and professional manner. We are committed to being open and honest with our clients and expect nothing but positive feedback.

Is working with a Virtual Assistant cost efficient?

Yes, you only pay for what you use. Absolute Assistance - Virtual Assistant use Freshbooks to manage and log your time.

What if I need assistance on site at my office?

In some cases on site support can be arranged with sufficient notice. Please contact me to discuss.

I am located in a different state, can I still utilise your services?

Absolutely! All work is done virtually and your location is irrelevant as long as there is a way to transfer the work (email, internet, regular mail or fax).

What are your work turnaround times?

Turnaround times are generally 24 - 48 hours for all work unless prior arrangements made.

Do you charge GST?

Absolute Assistance - Virtual Assistant is not GST registered so does not require GST to be charged on invoices.

How do I hire Absolute Assistance - Virtual Assistant?

We aim to make the process as easy as possible and to assist you as soon as you are ready. Click here to contact us.


What does it really cost?

With Absolute Assistance - Virtual Assistant you pay only for the hours worked and you receive 100% productivity 100% of the time. Estimates are a guide only.


40 Hour Week @ $25.00 per hour (46 working weeks)

 

$46,000.00

4 weeks Annual Leave

 

$4,000.00

10 Days Sick Leave

 

$2,000.00

Temp During Annual Leave @ $35.00 per hour

 

$5,600.00

Workers Compensation

 

$550.00

Office Space for PA (100 square feet @ $25.00/sf)

 

$2,500.00

Annual Bonus (2 weeks salary)

 

$2,046.00

Superannuation (9% of earnings)

 

$4,500.00

Other Intangible Costs (furniture, training, family leave etc.)

 

$1,200.00
(minimum)

Total Yearly Salary for Permanent Staff Member

 

$68,396.00

Total Effective Hourly Rate

 

$37.17 per hour

50% Productivity Level (average) for Permanent Staff

 

$74.34 per hour

100% Productivity with Absolute Assistance - Virtual Assistant

(Source AKA Virtual PA)

 

$40.00 per hour

If you have any more questions that are not answered here please feel free to contact us.

No matter what your business, there is no need to continue to work into the late hours of the night doing your administration work or managing your marketing. Simply contact Absolute Assistance - Virtual Assistant.
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